Crystal Quest

Just received my Series 2 tent and love it. Can’t say enough about the company management team. Very customer focused

We love how this fits neatly into our space. Looks great, works great, and gives us the perfect conditions for our wines.

Feels like a luxury appliance but didn’t cost a fortune. Great cleaning performance, smart features, and the pocket handle adds a minimalist, clean look to our kitchen.

I’ve had others that wore out; this one feels built to last. The heavy cast materials give it gravity, and yet it’s still elegant. The flame looks rich through the glass, and adjusting settings is intuitive. It’s become the hearth centerpiece we didn’t know we needed.

With kids and pets around, I wanted a heating solution that wasn’t a chore. This insert delivers. Clean-up is minimal. Loading pellets is easy. And it keeps the room temperature stable even when outside temperatures dip hard. It’s one of those appliances you almost forget about—until you realize how much better life feels with it.

We’ve tried baseboard, space heaters, even a wood stove. Nothing came close to this. The SP23L turns on, does its thing, and keeps our place toasty without constant fiddling. It just works—and that’s exactly what we needed.

I installed the BH2818i last fall, and it’s made a noticeable difference. It reaches warmth fast—even on those frosty mornings—and holds the heat well. I especially like how quiet the blower is; it doesn’t make that mechanical hum others do. It’s changed how we use our living room all winter.

When winter hit, the BH23DV proved its value. It handled sub-zero nights with ease, warming our space quickly. The flame pattern looks realistic, and I rarely notice any drafts or cold spots. Quiet, powerful, and built like a tank — I’d buy it again in a heartbeat.

I installed it in our den and now it’s the piece everyone notices. The flame is mesmerizing behind the glass, and the pedestal gives it presence. It doesn’t need constant attention—just load pellets and let it do its thing.

I was skeptical a fireplace insert could look this good and perform so well. The options for liners and log sets let it blend beautifully into our room. It ramps up from low to high heat smoothly, and the view through the Invisimesh screen is impressive. Definitely worth the investment.

I didn’t expect much from something so compact, but it surprises me every night. It fills our room with steady warmth and never gets loud or fussy. More heat per pellet than I’d hoped for.

Swapping in the SP22I was smoother than I expected. It preserves the character of our masonry hearth but adds real efficiency and control. Our space warms evenly, and the thermostat keeps everything just right.

I bought this for durability and real use, not just for show—and it delivers. The door frame feels heavy, the steel is thick, and the flue setup (6-inch, top outlet) is straightforward so I didn’t need custom parts. On cold nights it keeps going without smoke backing in. If you want a workhorse, this is it.

I didn’t expect to enjoy operating a pellet stove—but this one changed my tune. The digital control panel is intuitive, and it adjusts automatically to maintain the temp I set. I love watching the LED flame display during startup. It’s warm, consistent, and kind of fun to use.

As soon as it was installed, guests were commenting on how beautiful it looks. Beyond aesthetics, the BH3024FP performs: consistent warmth, very responsive remote, and a strong warranty for peace of mind. It doesn’t just sit pretty — it earns its keep every night.