The Bio Flame 38-Inch Firebox SS Built-in Ethanol Fireplace
The Bio Flame 38-Inch Firebox SS Built-in Ethanol Fireplace - Stainless Steel / 16" Burner is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
We offer fast and reliable shipping across the continental U.S., with free shipping available on most orders (exclusions may apply based on brand and product type). Orders are typically processed within 1–2 business days and transit time is usually 4–7 business days. Larger items may ship via freight and require a scheduled curbside delivery. Please ensure your contact details are accurate at checkout. For questions about delivery timelines, shipping eligibility, or special requests, feel free to contact us directly. See policy
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Price Match Guarantee
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Returns
Returns
Our return policy covers a 30-day period from the date of purchase. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase. Defective products are eligible for free returns, with options for a refund or replacement. Customer remorse returns may incur return shipping fees and restocking fees. Refunds are processed within a specified timeframe, subject to restocking fees if applicable. Late or missing refunds should be addressed with your bank or credit card company first. Exchanges may be accepted for defective or damaged items. Shipping costs for returns are typically the responsibility of the customer, except in cases of damaged products. For further details or inquiries, please contact us via phone, email, or live chat.See policy
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Description
Description
Enjoy a Cozy Fire Without the Mess of Traditional Wood Fires
Elevate your space with the Bio Flame 38" Ethanol Firebox, a modern solution for luxurious warmth without the hassle of wood-burning fireplaces. No more ashes, soot, or smoke—just soothing heat wherever you need it, indoors or outdoors.
Say goodbye to expensive installations and gas lines. With bio-ethanol fuel, this firebox provides a clean, smoke-free flame and requires no chimneys or electricity. Choose from 16" or 24" burners based on your space and heat requirements, and enjoy the ease of installation—done in just 30 minutes!
Key Features
- Single-Sided Design: Perfect for homes, businesses, and windy outdoor locations
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Burner Options:
- 16” Burner: 17,000 BTUs | 2.5 L fuel capacity | 2.8 hours burn time | Heats up to 742 sq. ft.
- 24” Burner: 21,500 BTUs | 7.0 L fuel capacity | 11 hours burn time | Heats up to 850 sq. ft.
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High-Quality Materials:
- 304 Stainless Steel for corrosion resistance (optional black finish available)
- 8 mm Tempered Glass opening for added safety
- Vent-Free: No need for chimneys, gas lines, or venting systems
- Easy Installation: Setup takes just 30 minutes without permanent connections
- Eco-Friendly Fuel: Runs on renewable bio-ethanol with no harmful emissions
- Dimensions: 22.5" H x 38" W x 12.75" D
- Certified Safe: CE Approved with a 5-Year Manufacturer’s Warranty
What’s Included
- Ethanol Firebox – 1 pc
- Lighting Rod – 1 pc
- Lighter – 1 pc
- Funnel – 1 pc
- User’s Manual – 1 pc
Recommended Fuel
The Bio Flame Firebox runs on bio-ethanol fuel, derived from renewable resources like sugarcane and corn. Refined for clean combustion, it emits no smoke, odor, or soot—just beautiful 12” flames to enhance your space.
Note: Shipping may take up to 8 weeks. Email support@theimperialluxe.com to confirm availability.
Warranty:
- The Bio Flame fireplaces are guaranteed 5-year parts and labor. The warranty begins on the date of purchase. Items that are deemed (un-fixable) will be replaced with the same or similar model.
- Warranty will be applied on presentation of a dated receipt and is strictly limited to factory service repair of the piece or pieces that are found to be defective.
- Installation costs will not be reimbursed in any case as damages for any reason whatsoever.
- The manufacturer will not be held responsible for any incidental or consequential defects, on goods or individuals.
- The warranty will not be applied if devices have been subjected to abnormal use or if used under other conditions of use than the ones they were intended for.
- The warranty will not apply in the case of deterioration or accident due to negligence, damages caused by failing to maintain and service the device, or resulting from an alteration of material.
Payment & Security
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