The Bio Flame Fireplace Insert Kit 24-Inch Ethanol Burner with Grate
Description
The Hassle-Free, Eco-Friendly Way to Convert Your Wood or Gas Fireplace
Transforming your wood or gas fireplace into a clean-burning ethanol fireplace might seem daunting, but it doesnât have to be. With the Bio Flame 24" Bioethanol Grate Kit, you can effortlessly make the switch without the need for professional help or complicated installations.
Why Go Ethanol?
This ventless ethanol fireplace insert simplifies the conversion process by requiring no electric, gas, chimney, or gel cans. Just slide the burner into your existing fireplace, style it with accessories like logs, stones, or glass, and add our eco-friendly fuel. Light it up and enjoy a beautiful, clean-burning flame without the hassle or mess associated with traditional fireplaces.
Quick and Easy Installation
The kit includes everything you need for a straightforward conversion: an ethanol burner, grate, lightning rod, lighter, and funnel. Made from durable 304 stainless steel, this burner is suitable for both indoor and outdoor use, providing you with versatility and style.
Perfect for Any Setting
Whether youâre in an apartment, house, patio, bar, restaurant, or office, the Bio Flame Ethanol Grate Kit delivers the cozy comfort of a real flame fireplace without the mess and hassle of traditional options.
Key Features:
- Ethanol Grate Kit: Easily converts a traditional fireplace into an ethanol fireplace.
- Vent-Free: No chimneys, gas lines, venting, electricity, or flues required.
- Customizable Installation: The burner can be styled to your preference, with no permanent or costly connections.
- Safety First: Insulated bottom tray for a safer fireplace area.
- Durable Construction: 304 stainless steel ensures longevity and aesthetic appeal.
Specifications:
- Fuel Capacity: 7.0 L with an impressive burn time of up to 11 hours.
- Heat Output: 21,500 BTUs, heating an average of 850 sq. ft.
- Dimensions: 6.3" H x 29.7" W x 15.7" D.
- CE Approved & Certified
- 5-Year Manufacturer's Warranty
What's Included:
- Ethanol Burner with Grate â 1 pc
- Lighting Rod â 1 pc
- Lighter â 1 pc
- Funnel â 1 pc
- User's Manual â 1 pc
Recommended Fuel:
For optimal performance, use bio-ethanol, produced from renewable resources and refined to eliminate smoke, odor, and soot during combustion. This fuel creates natural-looking 12" flames, making your fireplace a stunning focal point in your home.
Note: This item may take up to 8Â weeks for delivery. For inquiries regarding lead time, please contact support@theimperialluxe.com.
Warranty:
- The Bio Flame ďŹreplaces are guaranteed 5-year parts and labor. The warranty begins on the date of purchase. Items that are deemed (un-ďŹxable) will be replaced with the same or similar model.
- Warranty will be applied on presentation of a dated receipt and is strictly limited to factory service repair of the piece or pieces that are found to be defective.
- Installation costs will not be reimbursed in any case as damages for any reason whatsoever.
- The manufacturer will not be held responsible for any incidental or consequential defects, on goods or individuals.
- The warranty will not be applied if devices have been subjected to abnormal use or if used under other conditions of use than the ones they were intended for.
- The warranty will not apply in the case of deterioration or accident due to negligence, damages caused by failing to maintain and service the device, or resulting from an alteration of material.
When will my order arrive?
Orders can be placed at any time. Our handling times are 1-2 business days (Monday to Friday) with a cut-off time of 2pm EST Monday to Friday, any order after this time will be handled the next business day. Your order will take 4 to 7 business days for transit, which will be done through Free Economy Shipping. We ship exclusively within the U.S. We do not support international deliveries.
The majority of our orders are delivered via third-party large freight carriers. If any part of your order uses this method, we'll reach out to arrange a curbside delivery slot. Ensure your phone number is accurate during checkout.
Once you order, you'll get a confirmation email. This indicates we've received the order and your payment method is authorized. We spring into action as soon as your order comes in!
Price Match Guarantee
We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us, let us know and we match the price. We want you to feel confident that you are getting the absolute best price for the product you are ordering.Â
Our 100% Price Match Guarantee has the following restrictions:
- Promotions such as rebates and buy one, get one free offers are not eligible
- The website can not be a discounter or auction website (ie; eBay, etc..)
- The competitor must be an Authorized Retailer of the item you have purchased
- The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
- Price Matches Do Not Apply For Exchange Orders, or replacements
Please Note: Some Exclusions May Apply
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
At The Imperial Luxe, our priority is your satisfaction. This return and refund policy ensures transparency and ease of use, allowing you to shop with confidence.
Return Eligibility and Time Frame
- Return Period: You have 30 days from the date of delivery to initiate a return.
- Initiation Based on Delivery Date: Returns must be initiated based on the delivery date, not the purchase date.
- Eligibility Criteria: To qualify for a return, the item must be:
- In the same condition as received, new, unopened or unused.
- Retaining original packaging.
- Free of custom modifications, unless the item is defective or damaged upon arrival.
Only products in NEW condition are eligible for return. We reserve the right to reject returns that show signs of use.
Please check the specific return guidelines on the product page for details applicable to your selected item.
Order Cancellations
- Cancellation Policy: You may cancel your order at any time before it is shipped without any additional charges.
- To initiate the cancellation, contact us as soon as possible at support@theimperialluxe.com or 855-799-1672.
Refund Process and Time Frames
- Processing Time: Once we receive and verify your returned item, refunds will be processed within 3 business days.
- Refund Method: Refunds will be issued to your original payment method.
- Refund Timeframe: It may take up to 5 business days for the refund to appear on your statement, depending on your bank or credit card company.
Initiating a Return
To initiate a return, please email support@theimperialluxe.com with:
- Your order number.
- The item(s) you wish to return.
- The reason for the return.
Customer Responsibility for Return Shipping
- Customer-Paid Shipping: You are responsible for return shipping costs for reasons such as changes of mind, fit issues, or finding a better price.
- The Imperial Luxe-Paid Shipping: We cover return shipping costs in cases of:
- Defective or malfunctioning items.
- Discrepancies between the product and its description or image.
- Incorrect items shipped or missing components.
- Damage upon arrival.
Please note: We do not offer return labels. You will be responsible for arranging and covering the costs of return shipping. Be sure to use a reliable shipping method with tracking to ensure your return is received.
Specific Return Scenarios
- Damaged on Arrival: Report any damage within 24 hours, with photos. This ensures a quick resolution.
- Faulty Manufacturing/Broken After Use: If your item has a defect, contact us immediately with photos or videos.
- Wrong Product Received: Notify us within 24 hours. Weâll cover the return shipping and send the correct item.
- Change of Mind: You can return the item within 30 days of delivery, but you'll be responsible for return shipping costs and a 20% restocking fee.
Exchanges
To exchange an item, return the original product first, then place a new order for the desired item. This ensures accurate inventory and quick replacement.
Restocking Fee
A 20% restocking fee applies to all returns, except for defective or incorrectly shipped items.
Inspection Upon Delivery
We encourage you to inspect your package upon delivery. Report any damage within 24 hours with photos, so we can take prompt action.
Customer Responsibility and Communication
By purchasing from The Imperial Luxe, you agree to the following:
- It is your responsibility to inspect the package upon delivery and report damage within 24 hours.
- Return shipping costs are your responsibility for cases of buyerâs remorse.
- Products must be returned in unopened and unused condition.
- If your order has already shipped, return shipping fees and a 20% restocking fee will apply.
Exception Returns and Refund Policy for Liberator Rocket Heaters
All sales are final. Returns and refunds for Liberator Rocket Heaters are generally not accepted, except in cases of valid warranty claims. The customer is responsible for all return shipping costs if a return is approved.
BOGO Promotions
For BOGO promotions, both items must be returned for a full refund. If only one item is returned, a replacement will be offered. If your order has already shipped, you will be responsible for return shipping charges and a possible restocking fee.
Contact Information
- Phone: 855-799-1672
- Email: support@theimperialluxe.com
- Business Hours: Monday to Friday, 9 AM to 5 PM EST
- Address: 5830 E 2nd St, Ste 7000 #11699, Casper WY 82609, United States
Thank you for choosing The Imperial Luxe! We are committed to ensuring your satisfaction.